1. Disability Health Report
To receive the home care allowance, the person in need of care must have a medical report stating they are at least 50% disabled and include the designation “severely disabled”.
2. Need for Care
The disabled person must be unable to meet basic needs (feeding, hygiene, dressing, mobility, etc.) and require assistance from another person to carry out daily living activities.
3. Family Income Criterion
The household’s average net income per person must be less than two-thirds of the minimum wage. For 2024 this threshold is set at 11,333 TL.
HOW MUCH IS THE HOME CARE ALLOWANCE? JULY 2024 INCREASE
With the July 2024 raise, the home care allowance increased from 7,608 TL to 9,077 TL. This adjustment followed the 19.31% raise applied to civil servant salaries.
WHAT DOCUMENTS ARE REQUIRED FOR DISABILITY CARE ALLOWANCE?
The documents required to apply for the home care allowance are:
- Copies of ID cards for the caregiver and the person needing care,
- The original or certified copy of the disability health report,
- Two recent passport-size photos (taken within the last six months) of both the caregiver and the person receiving care,
- Document proving the education status of the person in need of care,
- Completed application forms and petitions.
NOTE: Applications are submitted to the local Social Services Directorates. Application forms and petition templates are available at the directorates during the application process.
Where to Apply for the Home Care Allowance?
Applications are handled by provincial and district offices of the Ministry of Family, Labour and Social Services. Required documents should be delivered to the Ministry’s local representative offices through the district governorate offices where the applicant is registered.
If the person in need of care cannot travel, a caregiver or family member may submit the application on their behalf, using the care recipient’s ID and required documents. Applications on behalf of the care recipient may also be made by family members or, if a court decision exists, by a court-appointed guardian.
Can Care Payment Be Received If a Paid Caregiver Is Present?
Having a caregiver does not automatically disqualify the household from receiving the care allowance. The person registered as the caregiver may be a second-degree relative. In some cases, caregiver wages can be covered by state support paid through the district governorate or the Ministry of Family and Social Services.
However, if someone registered as a caregiver is not actually providing care and is employed elsewhere, this may lead to serious legal consequences when discovered. False declarations can result in accusations of fraud and the recovery of previously paid benefits with interest.
If the person supposedly providing care is not actually doing so and the household income therefore increases, the per-person income calculation will be revised and the benefit entitlement reassessed based on the new figures.
Who Can Receive the Home Care Allowance with a Medical Report?
The following groups may qualify for a medical report that enables home care allowance:
- People with chronic illnesses—such as epilepsy or kidney failure—whose conditions prevent them from independently managing daily life.
- Individuals in a disability category who have difficulty living independently; conditions like autism, intellectual disability, cerebral palsy, or birth-related oxygen deprivation can qualify for home care support.
- Those who require respiratory or dialysis machines and cannot perform their daily tasks without assistance.
- Older adults with increasing health needs may qualify depending on age criteria. Persons under 65 can receive home care allowance with a medical board report; those over 65 may be eligible for an elderly pension instead.
How Do People Who Cannot Visit the Hospital Obtain a Health Report?
Medical reports for people who cannot travel to the hospital are renewed only when necessary. If an existing report is in place, it may be extended. When an in-person examination is essential and the person cannot safely travel alone, call emergency services and explain the situation to request ambulance transport.
An ambulance can bring the person to the hospital, and a caregiver can accompany them to assist during the examination. Hospital records may include the caregiver’s name when appropriate, and these circumstances can be prioritized during medical board evaluations to facilitate the home care allowance application.
How Long Does the Home Care Allowance Application Take?
The application process concludes after the evaluation committee issues a report, which requires an inspection phase. The process begins once the application reaches the provincial SHÇEK (Social Services) Directorate. If there are no complications, applications are typically finalized within three to six months.
How to Check Home Care Allowance Status?
To check the status of your home care allowance, follow these steps on the e-Government portal:
- Go to the official e-Government website.
- Search for the Ministry of Family, Labour and Social Services in the “How can I help you?” box or find the institution under e-services.
- Select the service labeled “Disabled Home Care Payment Information Inquiry.”
- Log in using one of the available identity verification methods: e-Government password, mobile signature, electronic signature, T.C. identity card, or internet banking. An e-Government password can be obtained from PTT branches for a fee.
- After authentication, view the home care allowance inquiry results on the displayed page.
When Is the Home Care Allowance Suspended?
The home care allowance may be suspended in the following situations, though it can be re-established after a justified appeal in some cases:
- If the caregiver is present for less than eight hours per day with the person they are responsible for, and this is confirmed, the allowance can be stopped.
- If care conditions are inadequate or the care recipient is subjected to abuse by the caregiver, payments will be halted.
- If the household’s income exceeds the eligibility threshold, the allowance will be terminated.
- If the household’s assets increase and no longer meet the program’s conditions, payments will be discontinued.
How to Avoid Suspension of the Home Care Allowance
To ensure uninterrupted payments, applicants should observe the following:
- Monitor the validity period of the medical report. The allowance will stop if the report expires, so start renewal procedures before the report ends and submit the new report to the relevant Family and Social Policy directorates or mail it to them.
- If you change residence, notify authorities within 15 days. Failure to report an address change may be treated as wrongful receipt of the allowance and lead to legal proceedings and recovery of funds paid inappropriately.
What To Do If the Person Receiving the Home Care Allowance Dies?
When the beneficiary of the home care allowance passes away, the allowance must be stopped and the death must be reported to the competent authorities within 15 days. If this notification is not made within the legal period, legal action may be taken against the recipient, and any amounts paid improperly will be reclaimed.
When Is the Home Care Allowance Paid?
The home care allowance is deposited into beneficiaries’ bank accounts each month between the 15th and 31st. Applicants can also check payment status through the e-Government portal using their T.C. identity number and e-Government credentials.
Payments are made when the household’s per-person monthly income is below two-thirds of the minimum wage and the care recipient is a disabled person in need of care. Deposits occur monthly between the 15th and 31st and can be verified via e-Government.
Current List of Provinces Where Home Care Allowance Is Paid
To view the current list of provinces where the home care allowance has been paid, check the e-Government system. Those who prefer SMS notifications can send “BAKIYE” to 4747 to inquire whether their payment has been deposited.
Home care allowance amounts were updated with the July 2024 increase. After the 19.31% raise, the current monthly payment is shown above.
WHAT IS THE HOME CARE ALLOWANCE?
The home care allowance is a monthly financial support provided by the Ministry of Family and Social Services to assist severely disabled and elderly individuals with basic needs and to support their participation in social life. This aid is paid to family members who take on the care of the disabled or elderly person.
The program aims to improve living conditions at home for care-dependent individuals and to reduce the burden on families by helping cover costs associated with daily care needs.
ELIGIBILITY REQUIREMENTS FOR HOME CARE ALLOWANCE
The main eligibility criteria for receiving the home care allowance are:
1. Disability Health Report
To be eligible, the care recipient must hold a medical report indicating at least 50% disability and include the phrase “severely disabled.”
2. Need for Care
The disabled person must be unable to meet basic needs (feeding, hygiene, dressing, mobility, etc.) and require assistance from another person to maintain daily life activities.
3. Family Income Criterion
The household’s average net income per person must be less than two-thirds of the minimum wage. For 2024 this amount is 11,333 TL.
HOW MUCH IS THE HOME CARE ALLOWANCE? JULY 2024 INCREASE
In July 2024 the home care allowance was raised from 7,608 TL to 9,077 TL, reflecting the 19.31% salary increase for civil servants.
WHAT DOCUMENTS ARE REQUIRED FOR DISABILITY CARE ALLOWANCE?
The documents required to apply for the home care allowance include:
- Copies of the ID cards for both caregiver and care recipient,
- The original or certified copy of the disability health report,
- Two recent photos (within six months) of caregiver and care recipient,
- Proof of the care recipient’s education status,
- Completed application forms and petitions.
NOTE: Applications must be submitted to the local Social Services Directorates. Forms and sample petitions are available at those offices during application.
Where to Apply
Applications are accepted at all provincial and district offices of the Ministry of Family, Labour and Social Services. Documents should be submitted to the relevant local ministry office through the district governorate.
If the care recipient cannot attend in person, a caregiver or family member may submit the application on their behalf with the required documents. Only family members or a court-appointed guardian can apply on behalf of the person if applicable.
Paid Caregiver and Benefit Eligibility
Having a paid caregiver does not automatically prevent receiving the home care allowance. The person registered as caregiver may be a second-degree relative. However, misrepresentation about who provides care can lead to legal consequences and recovery of paid benefits if fraud is discovered.
Who Can Obtain a Medical Report for Home Care Allowance?
Those eligible include people with chronic illnesses, individuals within certain disability groups, those dependent on respiratory or dialysis machines, and older adults whose health needs increase with age. Persons under 65 can receive the allowance with a health board report; people over 65 may receive an elderly pension.
How Are Reports Issued for Those Who Cannot Visit Hospitals?
If an in-person hospital examination is required but the patient cannot travel safely, call emergency services to request ambulance transport. The patient and caregiver can be brought to the hospital for assessment, and caregiver details may be recorded in hospital files to support the application.
Application Processing Time
Processing starts when the application reaches the provincial Social Services Directorate and typically takes three to six months, provided there are no complications and the evaluation committee completes its review.
How to Check Payment Status
Check payment status via the e-Government portal by locating the Ministry’s e-services and choosing the Disabled Home Care Payment Inquiry. Authenticate using one of the available login methods to view results.
Reasons for Suspension
The allowance can be suspended if the caregiver is present less than eight hours per day, care conditions are inadequate or abusive, household income exceeds eligibility thresholds, or household assets rise above permitted levels.
How to Prevent Suspension
To avoid suspension, renew medical reports before they expire and submit them to the relevant directorates. Report any address changes within 15 days to prevent legal issues and reclaiming of funds.
Notification After Death of Benefit Recipient
If the person receiving the home care allowance dies, notify the authorities within 15 days so payments can be stopped. Failure to do so can result in legal action and recovery of amounts paid after death.
Payment Dates
The allowance is paid monthly between the 15th and 31st. Beneficiaries can verify payments via e-Government using their T.C. identity number and login credentials. SMS inquiries can be made by sending “BAKIYE” to 4747.