Natural gas assistance can ease the heavy burden of rising heating bills during winter for low-income families. The government provides natural gas support as part of social aid to reduce heating expenses for those in need. This support program continues in 2025 and is given to households that meet specific eligibility criteria.
Natural gas assistance is provided to needy families in accordance with the criteria set by the Ministry of Family and Social Services. Thanks to this support, low-income households see meaningful relief on their gas bills. Many people, however, need clearer information about the application process, the amount of aid, and payment timing.
Below we will explain in detail what natural gas assistance is, who is eligible, the application requirements, how payments are made, and the amounts for 2025.
What Is Natural Gas Assistance?
Natural gas assistance is a social benefit provided by the Ministry of Family and Social Services to low-income citizens. The support is offered to households with a natural gas subscription and limited financial means, either as a cash payment or as a bill discount during certain periods.
Under this program, a fixed amount per household is allocated and applied to natural gas bills. Once an application is approved, the assistance is paid directly via PTT as cash or applied as a reduction on the bill.
Benefits provided by natural gas assistance include:
- Partial coverage of natural gas bills by the state during winter months.
- Improved ability for low-income families to meet heating needs.
- Periodic payments that help reduce household energy expenses.
NOTE: Applicants must meet the income criteria set by the state to qualify for natural gas assistance.
Who Is Eligible for Natural Gas Assistance?
Natural gas assistance is directed to families with insufficient financial resources. Not everyone qualifies; applicants must meet specific conditions.
Those who may benefit from natural gas assistance include:
- Families in need of social assistance
- Low-income individuals whose earnings are below the minimum wage
- Widows, orphans, and persons with disabilities
- Needy persons aged 65 and over
- People with chronic illnesses who require heating
- Women who have lost their spouse and are in need
NOTE: Households without a natural gas subscription registered in the applicant’s name or those heated by a central system cannot benefit from this aid.
Who Cannot Receive Natural Gas Assistance?
Assistance is limited to individuals below a certain income threshold. The following groups are not eligible:
- Households without a natural gas subscription in their name
- Families with income above the minimum wage threshold
- Residents using central heating systems in sites or apartment blocks
- Individuals who do not have a natural gas bill registered in their name
- People living in student dormitories or state institutions
WARNING: Before applying, verify that the natural gas subscription is registered in your name.
What Are the Requirements for Natural Gas Assistance?
To receive government-provided natural gas assistance, applicants must meet defined eligibility criteria.
- Basic conditions to qualify for natural gas aid include:
- Being a citizen of the Republic of Türkiye.
- Household income per person must be below the specified limit.
- The natural gas subscription for the dwelling must be in the applicant’s name.
- Application must be submitted via e-Government (e-Devlet) or in person at the municipality or Social Assistance and Solidarity Foundation.
NOTE: To learn whether you qualify, review the income criteria published by the Ministry of Family and Social Services.
How to Apply for Natural Gas Assistance
Applications for natural gas assistance can be made through e-Devlet or via the Social Assistance and Solidarity Foundations.
Application Steps
- Log in to e-Devlet
Sign in to the e-Devlet system with your Turkish ID number and open the “Social Assistance Application” page.
- Complete the application form
Provide your income details, the number of household members, and confirm that the natural gas subscription is registered in your name.
- Submit your application
After submission, your application enters an assessment process.
- Monitor the result
You can check the status of your application through e-Devlet.
NOTE: Evaluation typically takes about 15–30 days.
Is Natural Gas Assistance Still Available?
Yes. As of 2025, natural gas assistance continues. The ministry accepts new applications at set periods each year and carries out payments to approved households.
How Much Is the Natural Gas Assistance?
The assistance amount generally increases during the winter months and varies according to household size.
2025 Assistance Amounts
| Household Size | Monthly Support Amount (TL) |
| 1–2 person households | 500 TL |
| 3–4 person households | 750 TL |
| 5 or more person households | 1,000 TL |
NOTE: Payment amounts may vary by region; colder areas can receive higher support.
How Is the Assistance Paid?
- The assistance can be collected as cash through PTT.
- Alternatively, it may be applied directly as a bill discount.
When Are Payments Made?
Natural gas assistance is typically paid between November and March.
Why Might Assistance Not Be Paid?
- The application may be incomplete.
- The applicant may not meet the income requirements.
- The approved support period may have ended.
For How Many Months Is Consumption Support Given?
Support is generally provided for a five-month period covering the winter season (November–March).