Checking the adjustment law for SGK and accessing the necessary information quickly can be done online through the e-Government (E-Devlet) system. The adjustment inquiry is conducted to determine and review the annual increases the government applies to pension payments. While many people search for details about the adjustment law, the conveniences offered by the e-Government system increase citizen satisfaction.
How to Perform SGK Adjustment Inquiry Online?
The E-Government adjustment inquiry allows fast and easy online checks. To log into the e-Government system you must complete identity verification. You will need your Turkish ID number (T.C. identity number) and your personal e-Government password. If you do not have a password, you can obtain one from PTT branches and then update it personally after logging in. The steps to follow for the SGK adjustment inquiry are:
- You can perform your SGK adjustment inquiry via the address https://www.turkiye.gov.tr/4a-emekli-aylik-bilgisi.
- After opening the page, click the “Verify My Identity Now” option.
- Once identity verification is complete, the inquiry runs automatically and the result page appears.
- On the results page you can view and review the details of your registered 4A pension payment in the system.
How to Perform SGK Adjustment Inquiry by Phone?
Adjustment inquiry by T.C. ID can also be done by phone. You can call Alo 170 to make your inquiry easily. Alo 170 serves to answer questions and resolve issues related to SGK, MYK, the Ministry of Labor and Social Security and İŞKUR. By providing your Turkish ID number, you can obtain all details about your pension, adjustment status, or retirement. In addition to calling Alo 170, you can perform an online inquiry by visiting www.alo170.gov.tr. The steps to follow are:
- First, go to http://www.alo170.gov.tr/.
- Scroll down the page until you see the section labeled “Online Services.”
- Under Online Services you will find options such as Complaints/Notifications, Video Support, Live Support, and Frequently Asked Questions.
- To inquire about your pension or adjustment law status, enter the Live Support section.
- Clicking this section opens the Alo170 information form on a new page.
- In this form you must enter information such as name, surname, T.C. identity number, phone number, reason for contact, and email.
- After completing the form, click the “Start Conversation” button at the bottom of the page.
- You will then begin a live chat with an agent from the support team who will assist you online.
- You can ask your questions and request the inquiries you need, receiving immediate answers.
What Is Adjustment (İntibak) and What Are Its Benefits?
The term adjustment (intibak) means balance and harmony. The adjustment increase, an important factor in pension payments, is applied to harmonize the pensions of people who receive different amounts. Because insurance periods and the laws applied during those periods differ, pension calculations can result in inconsistent outcomes; adjustment aims to balance these differences.
SGK adjustment law is used to address this issue. The adjustment system is a regulation intended to equalize the pension accrual rates and the update coefficients used to calculate pension amounts. Legal processes that began for those who retired in 2000 and earlier took considerable time. In 2018 a decision affecting about 9 million retirees was made, announcing increases to pensions up to approximately 355 TL. A similar decision for those who retired in 2000 and later is expected.