E-Government Services: Guide to Turkey’s Online Public Services

E-Government applications have brought significant conveniences since they were introduced. By using e-government services, we can complete many public procedures online quickly and easily. These applications allow us to carry out lengthy processes in a faster and more secure way. You can access e-government services at the address “www.turkiye.gov.tr”. The site offers a variety of helpful services that can be grouped under three main categories: Citizen, Government, and Business.

Services Under the Citizen Category

Services listed under the Citizen category include Education; Military Service and Mobilization; Birth-related services; Employment and Career; Social Security; Family services; Health; Services for Persons with Disabilities; Travel and Tourism; Culture, Arts and Sports; Traffic; Legal Procedures; Rights and Protection. These services are designed to make everyday interactions with public institutions more efficient and accessible for individuals.

Services Under the Government Category

Under the Government category, the services cover topics such as National History; Presidency; Grand National Assembly (TBMM); Prime Ministry; General Staff; Judicial and Administrative Courts; Research and Statistics; Science and Technology; State Contracts and Tenders; Education; Energy, Natural Resources and Environment; Culture and Tourism; Defense and Security; Health; Agriculture; International Relations and Affairs; and Legislation. These offerings provide citizens and institutions with centralized access to official information and government operations.

Services Under the Business Category

The Business category includes services related to Establishment and Closure of Businesses; Industry Sectors; Business Growth and Development; Donations, Grants and Loans; Foreign Trade; E-Commerce; Investment and Capital; Taxation; State Tenders; Economy and Finance; and Employment and Career. These resources support entrepreneurs, companies and investors by simplifying regulatory processes and providing financial and administrative insights.

To use the e-government services provided in this way, you must have an e-government password. You can obtain your e-government password by visiting PTT branches. After you receive your password, you will be able to complete many transactions easily through the e-government portal.