How to Obtain and Check SGK Supplies for Disabled & Elderly Care

How can disabled and elderly citizens obtain adult diapers from the government? You can check Social Security Institution (SGK) diaper eligibility through the e-Government (e-Devlet) portal. To complete the SGK diaper inquiry on the e-Government system, follow these steps:

Log in to the e-Government system with your Turkish ID number (T.C. Kimlik) and password.
From the “e-Services” section, click on “Institutions.”
Select “Treatment Information Inquiry” (Tedavi Bilgileri Sorgulama).
The page that opens will allow you to complete the SGK diaper inquiry.

What Are the SGK Requirements for Diapers?

For the Social Security Institution to cover diaper costs, applicants must meet certain conditions determined by SGK.

These conditions set by SGK include:

A specialist doctor’s report must be obtained from a state hospital.
If there is no bladder or rectum control, up to four adult diapers or child diapers per day are provided.
Children must be at least two years old to benefit from this aid.
The cost of adult and child diapers is covered by SGK.
Recipients obtain diapers from pharmacies contracted with SGK using the prescribed receipt.
Diapers for patients with urinary incontinence or fecal incontinence of certain types may not be covered in all cases.
If the patient has only a colostomy condition, diapers may be covered by the institution.

What Documents Are Required for SGK Diaper Coverage?

To have diapers covered by SGK, you will need the following documents:

A document and diaper report from the specialist physician at the relevant health institution clearly stating the diagnosis.
A detailed prescription showing how many diapers the patient needs; the number of diapers must be clearly indicated.
Front and back photocopy of the patient’s Turkish ID card.
Four passport-size photos taken within the last six months.
The diaper application form.
A disability report for the patient when applicable.

Once these documents are prepared, applicants can submit a diaper assistance application.

SGK Diaper Inquiry

To check eligibility for government-provided diaper assistance, you must log into the e-Government portal.

Diaper Inquiry

How Many Diapers Does SGK Provide?

SGK provides 120 diapers per month. Supplies are given every two months, so an approved beneficiary receives 240 diapers for each two-month period. The upper limits may vary depending on the patient’s condition.

Although a monetary diaper allowance was paid in past periods, since 2021 payments have been replaced by actual diaper distribution. Once an application is approved, the beneficiary can obtain diapers from SGK-contracted pharmacies.

How to Obtain Diapers from a Pharmacy?

To receive diapers from a pharmacy, follow these steps:

The person must have their Turkish ID and the doctor’s report ready.
Take the report and ID to a pharmacy contracted with SGK.
The pharmacy staff reviews the report and supplies the approved quantity of diapers.
The pharmacy is later reimbursed by the government for the cost of the diapers.

Which Types of Diapers Does SGK Pay For?

SGK covers certain types of diapers, typically adult patient diapers. SGK does not normally pay for general children’s diapers, but children with medical need may be eligible.

Diaper types covered by SGK include:

Adult patient diapers.
Adult pant-type patient diapers.
Child patient diapers.
Child pant-type patient diapers.

What Are the Conditions for Child Patient Diapers?

Conditions required to receive child patient diapers are as follows:

With a specialist physician’s report showing lack of bladder or rectal control and without a primary diagnosis that causes urinary or fecal incontinence, for children under two years old, if pant-type child diapers are deemed necessary, up to four diapers per day for a maximum of two months may be prescribed by physicians and covered by SGK.
If a child’s height, weight, or waist measurements do not fit standard child diapers, this must be noted in the health report; if the “A10049 SUT” coded “Patient Diaper” item is specified, SGK will cover it.
For patients with urinary and fecal incontinence, child patient diapers and hydrophilic self-lubricating catheters are covered by SGK if invoiced.
If only urinary incontinence exists and a hydrophilic self-lubricating catheter is invoiced for a child using diapers, the catheter is not covered by SGK.
If a health report states that colostomy patients have urinary incontinence or urostomy patients have fecal incontinence, child patient diapers are covered by SGK.

What Are the Conditions for Child Pant-Type Patient Diapers?

Conditions for child pant-type patient diapers are similar and include:

With a specialist physician’s report showing lack of bladder or rectal control and without a primary diagnosis that causes urinary or fecal incontinence, for children under two years old, if pant-type child diapers are necessary, up to four diapers per day for a maximum of two months may be prescribed and covered by SGK.
If measurements do not fit standard pant-type child diapers, this must be noted in the health report and the “A10049 SUT” coded item specified for coverage by SGK.
For patients with urinary and fecal incontinence, child pant-type diapers and hydrophilic self-lubricating catheters are covered by SGK if invoiced.
If only urinary incontinence exists and a hydrophilic self-lubricating catheter is invoiced for a child using pant-type diapers, the catheter is not covered by SGK.
If the health report indicates that colostomy patients have urinary incontinence or urostomy patients have fecal incontinence, child pant-type diapers are covered by SGK.

How Is a Diaper Report Obtained?

To obtain a diaper report, make an appointment at a state hospital and attend the appointment to receive the medical report. If the patient is bedridden and cannot visit the doctor, call the relevant health service call center for home care options. Applicants must submit the diaper report with their application; SGK does not provide diaper assistance without the report. A prescription is also required and must indicate 120 diapers per month or 240 diapers for two months. Assistance is provided as diapers rather than direct monetary payment.

Is 240 Diapers Enough?

The 240 diapers provided by SGK for a two-month period may not fully meet the needs of some recipients. Many applicants request at least 500 diapers for a two-month period to cover their needs.