The Ministry of Family and Social Services provides electricity assistance to low-income households. These payments aim to help families facing financial hardship cover rising electricity costs during difficult times, provided they meet certain eligibility criteria. Applications for support can be submitted through the e-Government portal.
Over the past three years, electricity support payments were distributed to 2.1 million households, with total disbursements reaching 6.4 billion TL. The scope of payments has been expanded to include families with insufficient financial means who have chronic illnesses and face difficulty accessing electricity. An additional 54 million TL was allocated to enable around 20,000 more families to benefit from the program.
Those with Chronic Illnesses and Device-Dependent Individuals Can Benefit
The Ministry offers cash assistance for electricity bills ranging from 103 TL to 205 TL to citizens who are eligible for social aid.
Payments under this support program are provided at different rates for individuals with chronic illnesses or for patients who rely on electronic devices at home for vital functions.
Electricity bill assistance is specifically available to people who, due to a chronic condition, depend on an electrical device at home to sustain essential life activities. Detailed information about eligible recipients and the program is provided on the family.gov.tr website.
How to Apply for Electricity Support Payments
Last year, the government allocated a budget of 2.5 billion TL for electricity support payments. Applications and activation of the service are handled through the e-Government system. Beneficiaries can choose to collect the payment at PTT branches or have it deposited into the accounts of PTT card holders.
- Visit the e-Government portal at www.turkiye.gov.tr.
- Log in with your Turkish ID number and password.
- Go to the “Ministry of Family and Social Services” page.
- Select the “Social Assistance Information Inquiry” section.
- If you have an existing application, you can track its status here.
- To submit a new application, use the “Ministry of Family and Social Services / Social Assistance Application Service” page.
How Much Is the Electricity Support?
The amount of electricity bill assistance provided by the Ministry of Family and Social Services varies based on household size and monthly electricity consumption in kilowatt-hours. Support payments range from a minimum of 103 TL to a maximum of 206 TL.
- Households of one to two people with 75 kWh monthly consumption receive 103 TL.
- A three-person household with 100 kWh monthly consumption receives 137.33 TL.
- A four-person household with 125 kWh monthly consumption receives 171.67 TL.
- Households of five or more people with 150 kWh monthly consumption receive 206 TL.