2025 Istanbul Metropolitan Municipality Halk Süt Application Form & Status Check

One of the support services for low-income families living in Istanbul is the İBB Halk Süt program, a social initiative launched to support children’s healthy development. Run by the Istanbul Metropolitan Municipality (İBB), this program provides free milk distribution to children who do not consume enough milk. The initiative aims to protect children’s health while easing the economic burden on families.

In 2025, there were updates to the application process, age range, distribution conditions, and inquiry methods. This guide covers the details you need to know about İBB Halk Süt.

What Is İBB Halk Süt?

İBB Halk Süt is a social support program by the Istanbul Metropolitan Municipality designed for low-income families with children aged 1–6. Through this program, children receive regular free milk distribution. The milk provided meets Turkish Standards Institute (TSE) and Ministry of Agriculture approvals and is produced according to high quality standards.

Who Is Eligible for İBB Halk Süt?

To benefit from İBB Halk Süt, applicants must meet the following conditions:

• Be a resident of Istanbul
• Belong to a low-income household (income assessment is conducted)
• Have a child between 1 and 6 years old
• Meet general social assistance criteria
• Ensure the child receives regular health check-ups

Note: A social inspection is performed during the application to confirm that assistance reaches those in need.

Which Ages Are Covered?

Age Range	Support Status
0 – 12 months	Not covered
1 – 6 years	Eligible for support
6 years and older	Not covered

A child’s age is calculated based on the application date. Children who reach age 6 are automatically removed from the system.

How to Apply for İBB Halk Süt

Applications can be made online or in person, although İBB recommends online applications.

Online Application Steps:

1. Go to the social assistance portal
2. Select the “Halk Süt Application” section
3. Enter your national ID number and contact information
4. Provide your child’s details
5. Upload required documents
6. Complete the application and keep the tracking number

Required Documents:

• Copy of mother’s or father’s ID
• Child’s identity document
• Proof of income (SGK statement, payroll, etc.)
• Residence certificate (to verify Istanbul residency)

İBB Halk Süt Application Form

The application form is completed digitally and includes the following information:

• Applicant’s full name
• National ID number
• Contact information
• Child’s name, date of birth, and national ID number
• Household income and history of social assistance

Warning: The form must be filled out completely and accurately. Misleading information can result in cancellation of the application.

How to Check Your İBB Halk Süt Application Status

After applying, you can check your application status through several methods.

1. Online Inquiry:

• Visit the social assistance portal
• Click on the “Application Tracking” section
• Enter your national ID number and tracking number

2. ALO 153 White Desk:

• You can call to learn the status of your application.

3. İBB Mobile App:

• Check the social assistance section in the app for updates.

Why Didn’t İBB Halk Süt Arrive?

Common reasons for non-delivery include:

• Address change not updated in the system
• No one present at the delivery address during distribution
• The child has turned 6 years old
• Incomplete or incorrect application information
• Cancellation following social service review

İBB Halk Süt Contact Information

Channel	Information
Phone	ALO 153 İBB White Desk
Website	Official social assistance portal
Email	[email protected]
Mobile App	İBB Official Mobile Application
Social Media	@ibbBeyazMasa (Twitter, Instagram)

You can also visit İBB Social Service Centers in person for face-to-face assistance.

Other Topics:

• İBB Social Assistance Card Application
• İBB Food, Supplies and Education Assistance