You can quickly and easily check your insurance status for free through the e-Government (e-Devlet) system. If you are insured under any branch of the Social Security Institution (SSK, Bağ-Kur, or Emekli Sandığı), you can request a service statement through the corresponding insurance branch. The service statement shows recorded insurance premiums and taxes paid under that insurance branch.
The Social Security Institution manages many tasks related to workers’ rights and monitoring retirement status. Before SGK’s formation, insurance was handled by separate branches; after SGK was established, these branches were consolidated under a single roof and all service transactions were brought into the same system. Under SGK, insured persons are classified as 4A, 4B, or 4C contributors.
Where and how to check your insurance status is a common question. Insurance inquiries are made through the insurance branch to which you belong—4A, 4B, or 4C—each handled separately but accessible via the same portal. With these inquiries you can check many details relevant to retirement, including your insured days, total paid premiums, and insurance start dates.
E-Government Insurance Inquiry
Citizens insured under the Social Security Institution can view their insurance records by accessing the 4A service statement via the e-Government system.
Step-by-step, the insurance service statement inquiry proceeds as follows:
- Open the e-Government website in your browser.
- Use the identity verification section to log in with your national ID number and e-Government password.
- If you do not have an e-Government password, you can obtain one from the nearest PTT branch.
- After logging in, search for “Sosyal Güvenlik Kurumu” (Social Security Institution) in the services area.
- From the menu, click on the “4A Hizmet Dökümü” (4A Service Statement) section.
- From that screen you can view all your insurance transactions and records.
If you prefer not to use e-Government, you can also get information via the SGK telephone line at ALO 170. Dial 170 from your phone and provide the requested identity information to the call center agent to receive details about your insurance status.
Where Can You Check Your Insurance Status?
Those registered with SGK must check their insurance status to manage retirement and other insurance-related procedures. Insurance status inquiries are conducted under the “4A Hizmet Dökümü” (4A Service Statement) title.
4A service statement inquiries are available via:
- The e-Government system,
- The ALO 170 hotline.
You can also visit the Social Security Institution in person to request information. These channels were developed to provide fast, practical information and reduce in-person congestion.
What Does “Insurance Status Active” Mean?
When a person starts working as an insured employee, their employer must register them with the Social Security Institution and make premium payments regularly and correctly. For insured persons, a status of “active” means that the employer has registered the employee under the applicable law and premiums are being paid on their behalf.
If premiums are paid, the insured person’s status appears as active in the system. Active status allows individuals to benefit from General Health Insurance services and demonstrates that premium days required for retirement are being contributed. You can verify whether your status is active via e-Government or by calling ALO 170.
What Does “Insurance Status Passive” Mean?
A passive insurance status can indicate retirees, those receiving disability pensions, or deceased individuals. It can also occur when an employer fails to register an employee with the SGK. Persons with passive status cannot access health services covered by General Health Insurance and their premium days are not recorded for retirement. If you encounter passive status in error, you should file a complaint with the relevant authorities.
How to File an Objection to Insurance Status
If your SGK records contain errors, missing information, or need updates, objections to insurance status are not handled through e-Government. Instead, you must contact your local Insurance Directorate. If the insurance institution does not resolve the issue, you may apply to the Insurance Arbitration Commission (Sigorta Tahkim Komisyonu).
If your claim is rejected by the insurance institution, you can submit an appeal to the Insurance Arbitration Commission within the stated timeframes. Appeals must follow the commission’s procedures: complete the application form on the commission’s page, pay the appeal fee to the relevant bank account, and deliver the signed original form and the payment receipt to the commission within the designated period. Late appeals are not accepted.
The appeal process requires a wet-signed application form. Appeals without the properly completed form are invalid. If the appellant is found justified, the matter will be decided by a three-member Appeals Panel within the legal two-month period. The panel’s decision will be communicated to the Insurance Arbitration Commission and the appellant as required.
Filing an appeal after obtaining clear information about “where and how to check your insurance status” is the appropriate procedure for correcting insurance record errors.
How to Obtain an Insurance Service Statement
Insured persons can obtain their SGK Service Statement via the e-Government system. The process to download and print your service statement is as follows:
- Open the official turkiye.gov.tr website in your browser.
- Click the “Sign In” button to access the e-Government login page.
- Complete identity verification by entering your national ID number and e-Government password.
- If you do not have an e-Government password, you can also sign in using mobile signature, electronic signature, internet banking, or mobile banking options.
- After logging in, navigate to the e-services section and select the Social Security Institution menu.
- Click the “SGK 4A hizmet dökümü” link from the services shown.
- You can then view your SGK Service Statement and print it using a printer.
How to Learn Your Retirement Status
To check retirement status for branches 4A, 4B, and 4C, use the turkiye.gov.tr portal and select the service corresponding to your insurance branch. Below are the step-by-step instructions for each branch.
4A retirement inquiry:
- Go to turkiye.gov.tr.
- Log in to the e-Government system using your credentials.
- Search for “4A Hizmet Dökümü” in the services search box.
- From the resulting screen, view the 4A retirement information applicable to you.
4B retirement inquiry:
- Open turkiye.gov.tr in your browser.
- Click “Sign In” and complete identity verification.
- Search for “4B Hizmet Bilgisi” in the services area.
- View the 4B retirement records and related details on the displayed screen.
4C retirement inquiry:
- Open the turkiye.gov.tr website.
- Click “Sign In” and log in using your national ID and e-Government password or another available method.
- Search for “4C İsteğe Bağlı Ödeme Dökümü” in the services search box.
- From the displayed screen you can view 4C retirement information and obtain the necessary details.
How Many Insured Days Are Required for Men to Retire?
Retirement age and required insured days differ between men and women. For male insured workers, the requirements vary by insurance entry date:
For those whose insurance entry date is before 08.09.1976:
- They must reach 55 years of age and have at least 5,000 insured days.
For those whose insurance entry date is on or after 08.09.1999:
- They must reach 60 years of age and have at least 7,000 insured days.
For those seeking retirement under the 4,500-day rule:
- The individual must be 60 years old, have at least 25 years of insured service, and have paid 4,500 days of premiums as specified.
How Many Insured Days Are Required for Women to Retire?
Required insured days and retirement ages for women differ from men and depend on the insurance start date. The rules are as follows:
- If a woman’s insurance started after 01.05.2008, she must complete 7,200 insured days and reach age 58.
Under the 3,600-day retirement rule for women with 15 years of service:
- If the required period was completed before 23.05.2002, retirement age is 50;
- If completed between 24.05.2002 and 23.05.2005, retirement age is 52;
- If completed between 24.05.2005 and 23.05.2008, retirement age is 54;
- If completed between 24.05.2008 and 23.05.2011, retirement age is 56;
- If completed after 24.05.2011, retirement age is 58 for 3,600-day retirement.
If a woman’s insurance start date is between 08.09.1999 and 30.04.2008, she may retire under the 4,500-day/25-year rule once she reaches age 58. If the start date is on or after 01.05.2008, retirement may be possible at age 61 with 5,400 days.
This article covered where and how to check your insurance status and how to obtain related information about retirement and service statements.