How to Check Child Benefit Payments: E-Government and PTT Guide

You can check child benefit payments provided by the government either through e-Devlet (the Turkish government portal) or at PTT branches. For online inquiries, use the e-Devlet system. To perform a phone inquiry about PTT child benefit payments, you can call the ALO 144 Social Assistance and Solidarity Foundation hotline and start the necessary verification process.

Citizens eligible to receive PTT child benefit payments must collect them by the specified deadline. Those who do not use their payments or miss the withdrawal period may forfeit their right to the PTT child benefit. For detailed information about PTT child benefit payments and how to check eligibility, review the headings and sections in this article.

What Are the Characteristics of Child Benefit Payments?

Child benefit payments are assistance programs prepared under the Ministry of Family, Labour and Social Services and distributed through Social Assistance and Solidarity Foundations. These child benefit payments are issued for each child and are intended for mothers of the children.

PTT processes payments on behalf of the baby’s mother or father when applicable. These child benefit payments provided under state support do not require repayment. The payments are made regardless of the recipient’s financial situation.

Any mother who is a citizen of the Republic of Turkey may receive child benefit for children under the age of five. Payments are arranged for each mother without regard to employment status, social security coverage, or income. As the number of children increases, the amount of child benefit payments also increases.

How to Apply for Child Benefit?

To apply for child benefit provided by the Social Assistance and Solidarity Foundation, you can either visit the institution in person or apply via the e-Devlet portal. The application steps are outlined below:

  • Access the turkiye.gov.tr website to begin the child benefit application.
  • After opening the website, click the “Giriş Yap” (Sign In) button to verify identity.
  • Sign in using your T.C. identity number and e-Devlet password.
  • From the “E-Services” menu, choose “Institutions” and then select “Social Assistance and Solidarity Foundation.”
  • Use the application section on the Social Assistance and Solidarity Foundation page to submit the child benefit request.

Instead of navigating through E-Services, you may use the search box on the e-Devlet homepage. Type “Çocuk Parası” (Child Benefit) in the search field, open the application page, and fill in the required form.

After applying online, required documents must be mailed to the institution. If applying in person, the application must be made by the mother. Child benefit payments issued to mothers cannot be claimed by fathers or other persons.

Apply for Child Benefit

Mothers who cannot visit the Social Assistance and Solidarity Foundation in person should prepare the documents requested by the institution and send them by post.

How to Check Child Benefit via e-Devlet and PTT?

If you want to check PTT child benefit status, use the e-Devlet system.

The steps to check child benefit status through e-Devlet are as follows:

  • Use the e-Devlet service address for birth benefit application result inquiries to view the status of your application.
  • Open the e-Devlet page and click the “Giriş Yap” (Sign In) button on the homepage.
  • Sign in with your T.C. identity number and e-Devlet password.
  • After accessing the inquiry screen, you will see a detailed report indicating whether the birth benefit application has been approved.
  • The inquiry screen will display payment details, necessary registry numbers for payment, and scheduled payment dates.
Check Child Benefit Status

If the birth benefit application is not approved, no information will be shown on the inquiry screen.

How to Check PTT Child Benefit by Phone?

To inquire by phone, call the Social Assistance and Solidarity Foundation’s hotline. After dialing the ALO 144 line, provide the mother’s T.C. identity number to begin the verification.

After staff verify identity details, they will confirm whether child benefit payments have been issued. You can also visit a PTT branch and consult a teller in person with identity documents for a physical check.

Following a PTT inquiry, you can confirm whether the birth benefit payments have been deposited. If a payment has been issued under the person’s name, funds can be withdrawn from PTT ATMs or directly from the branch counter. Holders of a PTT Card can check and withdraw payments at ATMs without visiting the counter.

Eligibility and Conditions for Using Child Benefit

To benefit from child payments, applicants must meet certain conditions:

  • Child benefit payments are issued only for citizens of the Republic of Turkey.
  • Payments are made for all mothers regardless of whether they are insured.
  • Children must be under five years old to be eligible for the benefit.
  • Children must be alive and have an official birth certificate.
  • A national ID card must be issued for the child.
  • Copies of both the mother’s and child’s ID cards should be included with the application.

Child benefit payments are only collected by mothers. A formal application must be made to trigger payments to a mother’s account. If an application is not submitted, no payment will be made; any unused balances will be reclaimed.

What Are the Payment Amounts for Child Benefit?

Child benefit amounts vary depending on the number of children and multiple births:

  • The first child under five receives 300 TL.
  • The second child receives 400 TL.
  • Each third and subsequent child receives 600 TL.
  • For the first birth in the case of twins, a total of 700 TL is paid.
  • For triplets, payments are 300 TL for the first child, 400 TL for the second, and 600 TL for the third, totaling 1,300 TL.

Children older than five or born before 2015 are not counted for the birth benefit. Therefore, the first eligible child born after 2015 receives 300 TL in birth benefit.

What Are the Differences Between Child Benefit and Maternity Benefit?

Maternity (birth) benefit payments are issued only for mothers who are insured under the Social Security Institution (SGK), while child benefit payments are prepared for all mothers, whether employed or not.

Key differences between child benefit and maternity benefit include:

  • To receive maternity benefit, mothers must be insured with SGK and be on maternity leave.
  • Women who were not employed and insured during the last three months before birth are not eligible for maternity benefit.
  • Maternity benefit is paid during the maternity leave period and is not reclaimed.
  • Mothers must have paid SGK premiums regularly for the three months prior to maternity leave.
  • If SGK premiums are missing or incomplete, mothers will not receive maternity benefit.
  • Maternity benefit payments are limited according to the mother’s salary, while birth benefit payments follow fixed amounts.

Maternity benefits are paid throughout the maternity leave period. After maternity leave ends, mothers may be eligible for part-time work and nursing leave. A one-time nursing allowance is paid to employed SGK-insured mothers. Along with nursing allowance, mothers may receive partial salary and part-time work rights.

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