You can check the 2022 disability allowance online using your Turkish ID number. From this year onward, disability payments may differ from previous years and can be queried through different channels. Disability allowance checks can be performed by phone or via the e-Government (e-Devlet) platform.
What Is the Disability Allowance?
Disability allowance is a monthly payment provided from the state budget to help meet the needs of citizens with disabilities. The amount varies depending on the type and degree of disability; there is no single standard payment that applies to all beneficiaries.
Amounts and increases for disability allowances also differ according to the level of disability. Payments are made through local Social Assistance and Solidarity Foundations in the provinces or districts where the beneficiary lives, and applications are also submitted through these foundations.
The ministry responsible for administering and disbursing disability payments is the Ministry of Family, Labour and Social Services. Any changes to disability allowance policy or amounts are determined by this ministry.
When Are Disability Payments Made?
Payment dates for disability allowances are determined by beneficiaries’ birth dates. As in previous years, payments are made quarterly, and beneficiaries typically collect payments from PTT branches.
Quarterly payment dates are scheduled based on the last digit of the beneficiary’s birth date as follows:
- Those whose birth date ends with 0 or 5 receive payment on the 5th day of the quarter,
- Those whose birth date ends with 1 or 6 receive payment on the 6th day,
- Those whose birth date ends with 2 or 7 receive payment on the 7th day,
- Those whose birth date ends with 3 or 8 receive payment on the 8th day,
- Those whose birth date ends with 4 or 9 receive payment on the 9th day of the quarter.
Where Are Disability Payments Deposited?
Once a disability allowance application is approved, a beneficiary account is opened and payments are deposited through PTT. Beneficiaries should visit PTT branches on the scheduled date according to their birth date to collect their quarterly payments.
Where to Apply for Disability Allowance?
Applications are made to the Social Assistance and Solidarity Foundation in the province or district where the applicant resides. Foundations forward applications to the relevant ministry and departments for evaluation. Applications must be submitted in writing and personally by the applicant.
If the applicant cannot apply personally, a legal representative or proxy may apply on their behalf. If the applicant’s legal representative applies, a court decision proving legal representation must be submitted with the application.
If a proxy applies, a notarized power of attorney must be attached to the application form. Applications lacking required authorization documents will be considered invalid.
What Documents Are Required for the Application?
The Ministry of Family, Labour and Social Services defines the necessary documents for a disability allowance application.
Applicants must typically submit the following documents:
- Monthly application form
- Copy of court decision (if applicable)
- Copy of the power of attorney (if application is made by a proxy)
- Health Board Report issued by a hospital authorized to provide disability reports
Submitting these documents during the application is mandatory. Applicants should ensure they bring all relevant documents to increase the chance of a successful outcome.
Checking the Disability Allowance
Disability allowance inquiries can be made via the e-Government (e-Devlet) platform. To use this service, beneficiaries should first obtain an e-Devlet password from a local PTT branch. After obtaining the password, users can visit the e-Devlet portal and access the relevant service for disability or home care payment information.
By selecting the “disability home care payment inquiry” service, applicants can see whether they are eligible for payments and view the payment amounts if applicable.
The most reliable and official method for checking disability allowance information is through the e-Devlet system.
Checking by Phone
Phone inquiry is a simple option. Callers can reach the Ministry of Family, Labour and Social Services help line at 144 to learn about disability allowances or home care payments.
The call is free. Beneficiaries can call 144 any day and at any time to ask about their payments and request assistance.
How to Check Disability Allowance on e-Devlet?
Checking with your ID number is fastest and most secure via e-Devlet. Log in using your Turkish ID number and e-Devlet password. After signing in, you can search for the ministry or service name in the search bar or choose the appropriate ministry and service from the menu to access relevant information.
How Can Hearing-Impaired Individuals Check Their Allowance?
Hearing-impaired beneficiaries can use the e-Devlet platform to check payments. Additionally, a video call service is available via the phone number 0549 441 21 44, allowing hearing-impaired users to access visual assistance for inquiries.
This video support service is available on weekdays from 08:00 to 21:00.
Under What Conditions Is the Disability Allowance Terminated?
Disability allowance payments may be terminated if certain conditions occur. Payments are stopped in cases such as:
- Changing address without notifying authorities
- Death
- Voluntary renunciation
- Disability percentage falling below 40%
- Loss of financial need
- Registration with SGK (Social Security Institution) when not compatible with allowance criteria
- The caregiver’s dependent turning 18
- Evidence that caregiver and care recipient do not live in the same household
- Failure to receive the allowance continuously for one year
- Loss of Turkish citizenship
- Determination that actual care is not being provided
- Determination that the allowance is not being used for the beneficiary’s needs