You can check a vehicle’s damage records by sending an SMS from your mobile phone or by using the e-Government (E-Devlet) portal. This lets you learn the accident history of a car you plan to buy. Vehicle damage checks are also important to determine whether the seller’s asking price is fair.
Checking a vehicle’s damage history helps you identify problems before they become costly or dangerous. By using SMS or the E-Devlet application, you can find out whether any vehicle whose license plate you know has recorded damage.
Why Perform a Vehicle Damage Record Check
The main reason to check a vehicle’s damage record is to learn essential information before purchasing a car. This process protects your investment and helps you avoid unexpected problems. If existing damage goes unnoticed, you may face frequent technical issues or even accidents that could cause injury or worse. When you sell a vehicle, undisclosed damage can lead to significant financial loss. To prevent these issues, always perform a damage record check before buying.
How to Check Vehicle Damage Records by SMS
On Turkcell, Türk Telekom, or Vodafone lines, send the vehicle’s license plate to 5664. All available information about the vehicle will be returned to your line as a reply message.
How Much Does an SMS Damage Record Query Cost?
The fee for vehicle damage record inquiries via Turkcell, Türk Telekom, and Vodafone is 11 TL per query.
How to Query Replaced Parts by SMS
To query replaced parts by SMS, type PARCA, leave a space, enter the license plate, leave a space, then add the accident date and send the message to 5664.
Vehicle Damage Record Query via E-Devlet
You can also query vehicle damage records through the E-Devlet portal. Follow these steps to view damage records.
STEP 1: Log in to the E-Devlet system.
STEP 2: In the search box on the homepage, type “Trafik Poliçe ve Hasar Bilgileri Sorgulama” (Traffic Policy and Damage Information Inquiry).
STEP 3: Choose the appropriate option: individual (real person) or corporate (legal entity).
STEP 4: Enter the vehicle’s license plate and click the “Sorgula” (Query) button.
Querying Damage Records by License Plate
License plate-based damage queries can be performed via SMS or E-Devlet. To use E-Devlet you need your password. If you do not yet have an E-Devlet password, you can obtain one from PTT branches. If you forget your password, follow the instructions on the E-Devlet site to reset it.
You can also use the E-Devlet mobile app to query by license plate. Download the app to your phone and log in with your T.C. identity number and password to complete the process.
As shown above, you can reach the upload screen via the search field in the E-Devlet app. After installing the app, log in with your T.C. identity number and password to proceed.
Can You Check Damage Records for Vehicles with Changed License Plates?
Yes. You can check damage records for vehicles whose plates have been changed. Plate changes do not remove damage records in SMS or E-Devlet queries. Even if a vehicle’s plate has changed, its damage history remains in the records and will appear in query results.
Are There Damaged Vehicles Without Damage Records?
Yes, it is possible for damaged vehicles to have no official damage record. Some owners repair minor damage privately to avoid insurance costs. If the owner does not claim repair costs from the insurer, no damage record is created. This means a vehicle without a damage record might still have been involved in an accident.
Are There Other Ways to Query a Vehicle?
Yes. Other inquiry methods reveal different details about a vehicle you intend to buy. These services can provide information such as plate changes, the registration province, and remaining insurance periods, helping you learn more about the vehicle.
Checking Damage Records via Sahibinden.com
Sahibinden, Turkey’s largest vehicle sales site, also offers damage record queries. To check via Sahibinden follow these steps:
STEP 1: Visit the Sahibinden.com website.
STEP 2: From the homepage, go to the Oto360 section in the middle of the page.
STEP 3: Click the “Hasar Sorgulama” (Damage Inquiry) menu.
STEP 4: Enter the vehicle’s license plate and click the “Hasar Sorgula” button.
PTTAVM Vehicle Damage Record Query
You can also query damage records through PTTAVM. Follow these steps:
STEP 1: Go to hgs.pttavm.com.
STEP 2: Fill in the requested information on the page completely.
STEP 3: You will be asked to complete payment with your card. Enter card details to finish the payment. The system will send detailed damage records for the vehicle to the email address you provide.
Turkcell SMS Number for Damage Record Queries
Turkcell’s SMS number for vehicle damage record inquiries is 5664. Send the vehicle’s license plate to this number and you will receive the damage record information by SMS.
Vodafone SMS Number for Damage Record Queries
For Vodafone users, the damage inquiry SMS number is also 5664. Send the license plate to 5664 and you will receive the vehicle’s damage information via message.
Türk Telekom SMS Number for Damage Record Queries
Türk Telekom’s damage inquiry SMS service uses the number 5664. Send the vehicle’s license plate to 5664 and within a few minutes you will receive all available damage record details by SMS.
How to Use 5664 for Damage Record Queries
To query damage records via 5664, type the vehicle’s license plate and send it as an SMS to that number. This service is valid for all operators and carries a fee of 11 TL.
For example:
Write your plate as “06ABC99” and send it to 5664.
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