Municipalities provide cash assistance to citizens in need. These municipal supports offer financial relief to families who require monetary aid. Many municipalities across Turkey deliver social assistance to vulnerable households. The answer to “Who can receive cash assistance from municipalities?” varies from one municipality to another.
Each municipality sets its own eligibility criteria and social assistance standards. We explain in this article the typical conditions for support offered to low-income families and how to complete the application form.
Numerous institutions and organizations in Turkey provide financial aid. In addition to district governorate and private organization contributions, municipalities also offer monetary support. In earlier articles we covered several types of cash assistance and their requirements:
State electricity payment support
In this article we focus specifically on the assistance provided directly by municipalities.
Who Do Municipalities Provide Cash Assistance To?
Municipal cash aid is granted to those identified as in need. The municipality’s Social Services or Assistance department assesses applicants and determines which individuals or families qualify for support.
Besides direct cash payments, many municipalities offer shopping support through a social assistance card. We have previously explained details about social assistance cards; you can find more information on your municipality’s website.
Many municipalities in Turkey offer cash assistance, including:
- Ankara Metropolitan Municipality
- Bursa Metropolitan Municipality
- Istanbul Metropolitan Municipality
- Izmir Metropolitan Municipality
Bursa Municipality — How to Apply for Assistance
To submit a social assistance application to Bursa Metropolitan Municipality, follow these steps:
STEP 1: Open your web browser and go to the Bursa Municipality assistance page by searching for “Bursa Municipality Assistance” on the municipality website.
STEP 2: On the page that appears, click the “Sosyal Destek Başvuru Formu” (Social Support Application Form) button.

STEP 3: The form will request various personal and household details. Complete all requested fields accurately and thoroughly.
PERSONAL INFORMATION:

STEP 4: After filling in all information correctly, enter the verification code shown on the form.

STEP 5: Finally, click the “Ön Başvuru Oluştur” (Create Preliminary Application) button to complete your submission.

NOTE: For more details about the topic, refer to Bursa Municipality’s assistance page on the municipality website.
Istanbul Metropolitan Municipality (IBB) — How to Apply
The IBB Family Support Package connects donors with families in need. The package includes a monthly cash support of 250 TL. To apply, follow these steps:
#STEP 1: Access the IBB web portal and open the application page for white desk services.
#STEP 2: Click the “Sosyal Yardım Başvuru” (Social Assistance Application) button on the page.

#STEP 3: Complete the requested information in the form accurately and fully.

#STEP 4: Fill in contact and preliminary assessment details, then click the “Başvur” (Apply) button to submit.
NOTE: For full details about the IBB Family Support Package and application process, consult the municipality’s guidance materials.
Ankara Metropolitan Municipality — How to Apply
To apply for assistance from Ankara Metropolitan Municipality, follow these steps:
#STEP 1: Visit the Social Services section of the Ankara Metropolitan Municipality website.
#STEP 2: Provide all required information accurately on the online form.

#STEP 3: Confirm that you have read and accepted the information notices on the page.

#STEP 4: Click the “Onay Kodu Gönder” (Send Confirmation Code) button.

#STEP 5: Enter the confirmation code you receive to complete your application.
Izmir Municipality — How to Apply
Izmir Metropolitan Municipality accepts in-person applications for cash assistance. You can visit the Social Assistance Branch Directorate to obtain and complete the application form in person.
If you have questions about social assistance, you can call the municipality’s information line at 293 17 02 to receive detailed guidance from officials.
NOTE: Beyond municipal support, the state also provides various forms of assistance such as SED aid, unconditional district governor scholarships, small-business supports, and coal assistance. Our site also includes information on food package distributions and other non-cash municipal aid programs.