Istanbul Metropolitan Municipality delivers assistance prepared under its newborn baby support package to eligible applicants. Where and how can you apply for the “İBB Mother – Baby (Newborn) Support Package”? What are the conditions for receiving this newborn support? In this article we summarize the details of the support provided by İBB.
Istanbul Metropolitan Municipality offers a range of support packages for residents in need. These aid programs help ease financial pressure for citizens who require assistance. The newborn baby support is one of the packages prepared by İBB. Below are the details.
What is the İBB Mother – Baby (Newborn) Support Package?
The support program organized by Istanbul Metropolitan Municipality under Mayor Ekrem İmamoğlu aims to meet the material needs of mothers who have recently given birth. When new mothers apply to İBB, the items included in the package are provided to the family.
The purpose of the “İBB Mother – Baby (Newborn) Support Package” is to cover the baby’s needs during the first four months. The package contains all essential items a baby may need during that period.
How to Apply for the İBB Mother – Baby (Newborn) Support Package?
There are two ways to apply for the İBB mother–baby support package:
- İBB White Desk Portal: Log in to the İBB White Desk portal online and submit your application there.
- ALO 153: Call the 153 hotline, explain that you are in need, and provide the requested information. A representative will contact you and arrange the necessary support.
How Can I Contact the İBB White Desk?
White Desk E-mail Address: [email protected]
How to Register at the İBB White Desk Portal?
After accessing the official portal, follow these steps:
Step 1: On the page that opens, click the “White Desk Application” button.
Step 2: From the “Individual” section, click the “Register” button.
Step 3: Complete the requested information accurately and click “Register”.
What Is Included in the İBB Mother – Baby (Newborn) Support Package?
The mother–baby support package provided by Istanbul Metropolitan Municipality includes all products a baby may need during the first four months.
The package includes the following items:
- Baby diapers
- Clothing
- Pajamas
- Socks
- Wet wipes
- Gloves
- Burp cloths
- Cardigan
- Booties
- Thermometer
- Pacifier
- Bottle
- Onesies
- Baby nail clippers
- Diaper cream
- Baby powder
- Baby shampoo
After you apply to the support program, İBB officials will deliver the package to you.
When Can I Apply for the İBB Mother – Baby Support Package?
You can apply for the mother–baby support package at any time after your baby is born. Both mothers and fathers are eligible to apply for the support.
Who Is Eligible to Apply for the İBB Mother – Baby Support Package?
Applicants must hold an Istanbulkart. This card is issued to those identified as needing assistance by the İBB Social Assistance Directorate. Only holders of this card can receive the financial portion of the support.
What Is the İBB Mother – Baby “Askıda Fatura” (Suspended Bill) Program?
Through the İBB mother–baby suspended bill program, community members can support families in need. The program targets families with children aged 0–3.
The package includes cash support, and the amounts provided are as follows:
- Mothers with one child aged 0–3: 150 TL
- Mothers with more than one child aged 0–3: 250 TL
You can also contribute by visiting the ASKIDA FATURA platform and supporting suspended bills.
Where Is the Askıda Fatura Payment Credited?
Cash support for eligible mothers is credited to the recipient’s Istanbulkart. Only those who hold this card, which is provided directly by İBB to families in need, can access the cash support.
How to Apply for an Istanbulkart?
You can apply for an Istanbulkart through the official Istanbulkart website. Complete the required information on the site to submit your application.
How Can I Reach the İBB Social Assistance Directorate?
You can reach the İBB Social Assistance Directorate via the socialhizmetler.ibb.gov.tr website.
The contact details for the directorates are as follows:
- Social Services Department & Directorate for Combating Addiction and Rehabilitation
Address: Ataköy 7-8-9-10 Kısım Mahallesi Mimar Basri Mete Sokak (behind Airport AVM), Bakırköy, Istanbul
Phone: 0212 455 2590 – Fax: 0212 588 3600
- Women and Family Services Directorate
Address: Ataköy 7-8-9-10 Kısım Mahallesi Mimar Basri Mete Sokak (behind Airport AVM), Social Services Department / Women and Family Services Directorate, Bakırköy, Istanbul
Phone: 0212 449 9322 – Fax: 0212 449 5024
- Social Services Directorate
Address: Topçular Mah. Beylerbeyi Cad. Bostanaralığı Sk. (next to İETT Garage), Eyüp, Istanbul
Phone: 0212 449 7400 – Fax: 0212 449 7420
- Directorate for Persons with Disabilities
Address: Ataköy 7-8-9-10 Kısım Mahallesi Mimar Basri Mete Sokak (behind Airport AVM), Bakırköy, Istanbul
Phone: 0212 449 9660 – Fax: 0212 449 5034