KOSGEB credit support line is a customer service channel where you can ask any questions and get assistance regarding loans you have taken and KOSGEB supports you have received. KOSGEB established this credit consultation and support line so entrepreneurs who want to benefit from grant and loan support programs can follow the process and get answers to their questions.
Both small and medium-sized enterprises can receive consultancy through this line. In addition, entrepreneurs who will apply for support can learn all the details about the programs they will join and ask questions about training activities via the KOSGEB credit consultation and support line. The KOSGEB credit consultation and support line is a system that saves time and efficiently informs entrepreneurs.
What Is the KOSGEB Credit Consultation and Support Line Number?
The KOSGEB support line number has been set as 444 1 567. The KOSGEB call center is a point of contact where SMEs and entrepreneurs can ask questions, learn about business procedures, and obtain information. The call center also receives questions, opinions and suggestions from entrepreneurs and SMEs.
The KOSGEB call center can be reached from anywhere in Turkey using the same number. Citizens who cannot reach KOSGEB by phone can contact the organization online by sending an email or using KOSGEB’s official website. The KOSGEB call center operates seven days a week and around the clock.
You can call KOSGEB during national or religious holidays as well. The call center employs 16 customer representatives who are specialists in their fields. Regular working hours start at 08:00 and end at 19:00. However, entrepreneurs who call after 19:00 can use the voice response system to get answers to their questions.
Which Areas Does the KOSGEB Call Center Serve?
The KOSGEB call center provides services across many categories. Services available to SMEs and entrepreneurs include:
- Information on all KOSGEB support programs. You can access details about KOSGEB loan interest supports as well as laboratory services.
- Information on who qualifies for KOSGEB supports. You can ask about sectors supported by KOSGEB and the registration steps for the database.
- If you have a tax number or national ID number, you can check whether your record in the KOSGEB system is active or inactive.
- Information about European Union programs specifically designed for SMEs.
How to Apply for KOSGEB Support?
KOSGEB supports are available to Turkish citizens who meet the eligibility requirements. KOSGEB provides necessary support to businesses and aims to contribute to the national economy. KOSGEB serves small and medium-sized enterprises. KOSGEB supports include:
- Support for entrepreneurs who want to start a new business; participation in KOSGEB training is required to benefit from this support.
- Assistance for existing businesses to grow their operations.
- Opportunities to benefit from KOSGEB supports for those carrying out entrepreneurial activities.
- Candidates must attend and successfully complete KOSGEB training programs to be eligible for supports.
What KOSGEB Supports Were Provided in 2019?
2019 KOSGEB supports were given to applicants who met the conditions set by KOSGEB. Not all individuals wishing to start a business automatically qualify for support. Applicants must prepare a realistic business plan and submit a comprehensive file. Completion of training programs and obtaining a certificate of success is required to receive support from KOSGEB.
Other KOSGEB supports include:
- Grants and loans for small and medium enterprises that will start new businesses.
- Salary support, material support or grant assistance for initiatives that will stimulate the national economy.
- Strengthening the national economy and increasing employment through KOSGEB supports.
- Support to increase import and export activities.
- Opportunities for training for those who want to establish a company under KOSGEB programs.
How to Submit a KOSGEB Application?
To apply to KOSGEB, candidates must first attend and successfully complete courses and training provided by KOSGEB. Entrepreneurs who complete the course must prepare a presentation about the business they will establish. This file should include a detailed plan for the first year of the business. KOSGEB applications:
- Applications are made only through the KOSGEB institutional database.
- Institutional database registrations are completed via the institution’s official website.
- A declaration confirming that the business is accepted as an SME by the institution must be submitted. Those who are not SMEs cannot apply for KOSGEB supports.
- Submitted declarations are checked directly by KOSGEB. Authorized personnel approve eligible applications.
What Are the Requirements for Qualified Personnel Under KOSGEB?
KOSGEB qualified personnel requirements are defined by criteria set by KOSGEB. If these conditions are met, the support can be provided. The requirements include:
- The applicant personnel must not have been employed within the last 12 months.
- Personnel must be graduates of at least higher education institutions.
- Employees hired under the program must work full time at the workplace.
- Businesses applying for the support must employ at least five staff members.
- Employees must be registered in the Social Security Institution’s service records.
- Companies seeking employee support must apply for candidates who meet these criteria.
How Much Are KOSGEB Qualified Personnel Salaries?
KOSGEB qualified personnel support is organized according to sector. Salary supports and amounts include:
- The maximum support amount available under the program is 50,000 TL.
- To calculate the support for new employment, personnel costs are standardized for all employees.
- Support for personnel who are graduates of higher education institutions is 2,000 TL.
- Associate degree graduates receive 2,500 TL in support.
- Graduates with a bachelor’s degree or higher receive 3,500 TL in support.
Who Is Eligible for KOSGEB Salary Support?
KOSGEB salary support is granted to those who meet the training criteria and the specific conditions announced by KOSGEB. The applicant’s graduation status is a critical detail at this stage. Training validity is accepted if it is valid on the application date; later changes in educational status are not considered. Businesses applying for qualified personnel support can use the SME information system. Individuals receiving KOSGEB salary support must meet the criteria set by KOSGEB.
Which Projects Are Supported by KOSGEB?
Projects supported by KOSGEB were updated in 2019. The business areas and sectors eligible for support include:
- All projects related to human resources,
- All projects related to agriculture and animal husbandry,
- Manufacturing projects that contribute to the national economy,
- Financial and fiscal business projects,
- Management and organization related projects,
- Foreign trade related business projects,
- Marketing related business projects.