Loading HGS online using a PTT credit card is possible through online credit card payments on the system. Thanks to a regulation that prevents HGS users from receiving fines due to insufficient balance, vehicle owners can set up an automatic payment instruction. The online HGS payment can be arranged as an automatic payment order at PTT branches. With this payment instruction, users avoid administrative fines caused by insufficient HGS balance.
PTT HGS Automatic Payment Procedures
HGS automatic payment orders can be issued at PTT branches free of charge. With these orders in place, you will not encounter problems when passing through HGS lanes during travel. Drivers can receive administrative fines if their HGS account has no balance. Traffic fine notices sent to the home as envelopes increase if unpaid. Vehicle owners can obtain a number from PTT teller counters and use it to set up an automatic payment order. Note that this instruction applies only to HGS products purchased from PTT. HGS tags purchased from banks are not eligible for the PTT automatic payment arrangement.
Where Can You Make Online HGS Payments?
The place to make HGS payments online is the PTT website. This top-up method covers only HGS products bought from PTT or PTT-affiliated outlets. Through the PTT website you can deposit funds only to HGS products issued by PTT branches. It is not possible to load money to HGS devices obtained from banks via the PTT website. In both channels, credit card payments can be used for loading HGS balances.
Can You Pay HGS Online via e-Government (e-Devlet)?
HGS payments cannot be made through the e-Government (e-Devlet) portal. The e-Government system is not activated for online HGS payments. However, vehicle details and registrations can be viewed in the e-Government system. Since e-Government does not accept entry of credit card numbers or similar payment details, top-up and payment operations cannot be completed via that portal.
Conditions for Making Online HGS Payments
Conditions to load HGS online include the following:
- To pay with a credit card online, the HGS must have been purchased through the e-PTT AVM application or from PTT channels.
- Online payments are accepted only for HGS packages sold through PTT-affiliated dealers. HGS packages issued through banks are not supported for online payment.
- Top-ups made on the PTT website cannot be corrected or reversed, so proceed carefully.
- During loading, the system will ask for the product number. If you enter the wrong number, the payment will be applied to a different HGS tag. Enter the numbers on your HGS product carefully to avoid errors.
How to Make an Online HGS Balance Payment
Online HGS payments can be made with a PTT credit card. Begin by signing in to the PTT website. After logging in, you will see a query screen. Click the login menu in the upper-right corner to access your account. Once signed in, you can view HGS products registered to you.
To top up HGS, log in and allow the PTT website to display your vehicle-related information. During login you will need to enter vehicle plate number, Turkish identity number (T.C.), vehicle passport number, and tax number. After these entries, the HGS products registered to you are checked. Administrative fines resulting from insufficient balance, if any, will be shown as well. All HGS tags assigned to the vehicle will be listed so you can select which one to load.
From the listed HGS tags, choose the amount you wish to load. The chosen amount should exceed any outstanding fines. After selecting the amount, a credit card information form will appear. Make sure you use a secure device and that your data is protected before entering card details.
The credit card form will request the card number and expiration date. Enter your card details as you would for any online purchase. After providing the required information, ensure the data is removed from the device and confirm the payment result on screen. A confirmation message will indicate the payment was successful. You can verify completion by performing an HGS query after the transaction.
Online HGS Payment via PTT Mobile App
Online payments via the PTT mobile app are easier thanks to stored information and are generally more secure than a browser session. Mobile app top-ups often incur lower commission fees. You can also view administrative fines and other penalties related to your vehicle through the app. The app displays remaining balances on your PTT credit or debit cards and simplifies account monitoring.
How to Pay HGS via the PTT Mobile App
HGS payments through the PTT mobile app require you to log in to the app. After entering your password, open the app and go to the options menu in the top-right corner. Select the payments section, then choose the mobile HGS option. Select the amount to load; the system automatically applies the chosen amount and displays the commission deducted by the mobile app. The final amount to be charged will be shown on screen.
Enter your credit card details into the form displayed. Based on the provided card information, funds will be debited from your account and loaded to your HGS tag via the mobile app. If you have loaded previously, you can choose to add funds directly to a saved HGS tag. For first-time users, the app will request HGS tag details; fill this information once to reuse it for future top-ups. After completing transactions, log out securely to prevent unauthorized access.
How Much Commission Is Charged for Online HGS Payments with PTT Credit Card?
Commission fees for online HGS payments vary depending on whether you use the mobile app or the website. Typical fees are as follows:
- 10 TL HGS load: 1 TL commission via PTT mobile app, 2 TL via PTT website.
- 25 TL HGS load: 1 TL commission via PTT mobile app, 2 TL via PTT website.
- 50 TL HGS load: 2 TL commission via PTT mobile app, 3 TL via PTT website.
- 100 TL HGS load: 2 TL commission via PTT mobile app, 3 TL via PTT website.
For a 500 TL HGS load, the commission is 2 TL via the PTT mobile app and 5 TL via the PTT website.