How to Check Your Türk Telekom Device Status?

Türk Telekom subscribers can purchase smartphones, tablets and other tech devices at favorable prices added to their bills. Before buying, it is important to perform a Türk Telekom device check to learn about available device campaigns and payment terms. How do you perform a Türk Telekom device check? Follow our detailed guide to learn the steps.

What Is Türk Telekom Device Check?

Users who want to benefit from Türk Telekom’s device campaigns should first perform a device check to determine their eligibility for campaigns and payment options.

With Türk Telekom device check you can:

  • Find out whether you can add a device to your bill.
  • See current device campaigns.
  • Learn your device score to know whether you qualify for installment purchases.

Methods for Performing a Türk Telekom Device Check

There are several ways to perform a Türk Telekom device check:

1. Device Check via Türk Telekom Online Services

You can check device eligibility on Türk Telekom’s official website as follows:

  1. Go to the Türk Telekom Online Services page.
  2. Log in with your phone number and password.
  3. Enter the “Device Campaigns” or “Plans and Packages” section.
  4. Check whether you are eligible for the campaign from there.

Note: If you do not know your password, use the “Get Password” option to create a new one.

2. Device Check by SMS

Checking by SMS is very simple:

  1. Open the messaging app on your phone.
  2. Type “CIHAZ” and send it to “3008”.
  3. You will receive information about device campaigns applicable to you.

Note: SMS queries are free of charge.

3. Device Check via Türk Telekom Customer Service

For a quick check by phone, you can call Türk Telekom Customer Service:

  1. Call 444 1 444.
  2. Tell the representative you want information about device campaigns.
  3. The customer representative will check whether you are eligible to add a device to your bill.

Note: With this method you can also learn your device points for adding a device to your bill.

4. Device Check at Türk Telekom Stores

You can also perform a device check in person at the nearest Türk Telekom store:

  1. Visit the nearest Türk Telekom branch.
  2. Provide your ID to the representative.
  3. Find out whether you can add a device to your bill and learn about current campaigns.

Note: In stores you can also physically inspect devices and make a purchase on the spot.

What Are Türk Telekom Device Campaigns?

Türk Telekom offers various device campaigns to its customers. Some current campaign examples include:

  • Samsung Galaxy S25 Ultra 12/1TB: Cash price 101,499 TL; option to add to the bill with a 3-month installment of 25,110 TL.
  • iPhone 16e 512GB: Cash price 62,999 TL.
  • Samsung Galaxy Tab A9+ 64 GB: Cash price 6,299 TL; option to add to the bill with a 6-month installment of 1,260 TL.

Note: To learn the latest device campaigns and get detailed information, visit the Türk Telekom Devices page.

Frequently Asked Questions About Türk Telekom Device Check

1. How do I learn my Türk Telekom device score?

You can learn your device score through Online Services, by SMS (send CIHAZ to 3008), by calling Customer Service (444 1 444), or at Türk Telekom stores.

2. How long must I have a postpaid line to add a device to my bill?

You generally need to have a postpaid line for at least 6 months and pay your bills regularly.

3. How do I apply for Türk Telekom device campaigns?

You can apply via Online Services, SMS, Customer Service, or at Türk Telekom stores.

4. Which brands are included in device campaigns?

Campaigns typically include popular brands such as Samsung, Apple, Xiaomi and Oppo.

5. What installment options are available for device campaigns?

Installment options are commonly 3, 6 or 9 months, depending on the campaign.