Qualification Certificate is an official form that evaluates a person’s professional achievement, moral attitude, sense of duty and work discipline in the position they hold.
This certificate determines an employee’s performance within the institution and their potential for advancement.
It is mandatory especially for civil servants working in public institutions and is renewed at specified intervals.
| Criteria | Description |
|---|---|
| Document Name | Qualification Certificate |
| Issuing Institution | The employing institution or affiliated directorate |
| Scope | Public officials, teachers, healthcare workers, civil servants |
| Purpose | Evaluation of performance, discipline and achievement |
| Renewal Period | Every 3 years or upon a change of position |
Note: As of 2026, qualification certificates can be prepared through e-Government and institutional e-signature systems.
What Is the Qualification Certificate Used For?
This certificate is important for both the employee and the institution.
For personnel working in public institutions, the scores and results recorded in this certificate are considered for:
- Promotions
- Appointments
- Step advancements
- Awards and disciplinary procedures
| Use Area | Explanation |
|---|---|
| Promotion Procedures | Required for assignment to higher positions |
| Position Changes | Requirement to meet the necessary qualification score |
| Performance Tracking | Included in the institution’s annual personnel evaluation system |
| Disciplinary Review | Evaluates compliance with rules, absenteeism and sense of duty |
| Pre-Retirement Record | General assessment of the working period |
What Information Appears on the Qualification Certificate?
A qualification certificate is not just a score table.
It also includes the employee’s job description, education details and general performance indicators.
| Field | Description |
|---|---|
| Full Name | Identity of the evaluated employee |
| National ID No | Official identity information |
| Job Title | Position held |
| Institution Name | Affiliated institution or directorate |
| Service Duration | Length of service and unit history |
| Qualification Scores | Discipline, communication, duty awareness, professional competence |
| Evaluator | Supervisor or institution official |
| Overall Opinion | Results such as “Sufficient”, “Very Good”, “Needs Improvement” |
Where Can You Obtain the Qualification Certificate?
1. From Public Institutions
Qualification certificates for public employees are issued directly by the institution where they work.
Human resources units typically carry out the evaluation and the certificate is finalized after supervisor approval.
2. Via e-Government
As of 2026, querying and viewing qualification certificates can be done through the e-Government system.
Certificates can be downloaded with an electronic signature.
3. Institutional E-Signature Systems
Some organizations create qualification certificates through digital human resources (HRM) systems.
Those certificates are automatically saved to the personnel file.
| Application Channel | Processing Time | Document Format | Fee |
|---|---|---|---|
| Public Institution | 5–10 working days | Paper / PDF | Free |
| e-Government | Instant | Electronic (e-signed) | Free |
| Private Institution | 3–5 working days | Digital HRM document | Internal processing |
Types of Qualification Certificates
As of 2026, qualification certificates vary according to the type of role:
| Type | Scope | Evaluation Area |
|---|---|---|
| Public Servant Qualification Certificate | State civil servants | Based on Civil Servants Law No. 657 |
| Teacher Qualification Certificate | Educational staff | Student success, participation in activities, classroom performance |
| Healthcare Worker Qualification Certificate | Nurses, doctors, midwives | Patient satisfaction, job discipline |
| Administrative Staff Qualification Certificate | Office staff, chiefs, assistant managers | Management skills, teamwork |
| Technical Staff Qualification Certificate | Engineers, technicians | Project performance, success in technical responsibilities |
Regulation for Qualification Certificates for Public Personnel (2026)
According to the Civil Servants Law No. 657, it is mandatory to complete a qualification certificate during a public employee’s service process.
The certificate is a prerequisite for a civil servant to move to a higher grade.
Principles Specified in the Regulation:
- Evaluations are carried out by the supervisor, secondary supervisor and disciplinary supervisor.
- The certificate is renewed at the end of each evaluation period.
- A development plan is prepared for personnel scoring below 60 points.
- Scores above 90 entitle the employee to a “Superior Achievement Certificate”.
| Score Range | Evaluation Result |
|---|---|
| 90–100 | Very Successful |
| 75–89 | Successful |
| 60–74 | Needs Improvement |
| 59 and below | Insufficient |
How Is the Qualification Certificate Obtained?
Qualification certificates are generally issued by the institution and not through an individual application.
However, some private sector employers and certain public institutions can create the certificate upon the employee’s request.
Step-by-Step Process:
- Institutional Application: A written request is submitted to human resources or the personnel department.
- Evaluation: Supervisors review work performance and discipline.
- Scoring: Scores from 0 to 100 are given for each criterion.
- Approval: The institution’s manager or director signs the certificate.
- Delivery: The certificate is added to the employee’s file and a copy is provided to them.
| Stage | Action | Duration |
|---|---|---|
| Application | By written petition | 1 Day |
| Evaluation | Supervisor review | 3 Days |
| Approval | Senior management approval | 2 Days |
| Delivery | Sent to the employee as PDF | 1 Day |
Qualification Certificate Scoring System
Each institution applies a scoring system suited to its area, but the general evaluation consists of ten categories.
| Evaluation Criterion | Weight (%) |
|---|---|
| Sense of Duty | 15 |
| Discipline and Attendance | 10 |
| Communication and Cooperation | 10 |
| Sense of Responsibility | 15 |
| Professional Knowledge and Practice | 15 |
| Innovation | 10 |
| Contribution to Institutional Culture | 10 |
| Citizen Satisfaction | 5 |
| Problem Solving | 5 |
| General Behavior | 5 |
Employees with an average score above 75 are evaluated as “Successful”.
Sample Qualification Certificate (2026 Format)
| Information Field | Content |
|---|---|
| Full Name | Ayşe YILMAZ |
| National ID No | 19902345… |
| Position | Teacher |
| Institution | Ministry of National Education |
| Service Duration | 8 Years |
| Score | 92 |
| Overall Opinion | Very Successful |
| Issuer | Provincial Directorate of National Education |
| Date | 04.03.2026 |
| Approval | E-Signed Document with Barcode |
Important Notes About the Qualification Certificate
- It is mandatory for every public employee to have it completed at least once every three years.
- Private sector employees may request this certificate as a reference or attachment to a CV.
- Certificate results are recorded in the employee’s personnel file.
- Institutions prepare guidance and training plans for employees with low scores.
- As of 2026, certificates are verified using digital signatures and QR/barcode systems.
Cancellation and Right to Appeal
If an employee believes the result is unfair, they have the right to appeal within 15 days.
The appeal is submitted in writing to the relevant institution and examined by the Evaluation Commission.
| Situation | Resolution Process |
|---|---|
| Score entered incorrectly | Institution corrects the error |
| Unfair evaluation | Submit an appeal petition |
| Missing signature/approval | Certificate is renewed |
| Wrong certificate used for a new position | Old certificate canceled and a new one issued |
Digital Qualification Certificate Era (2026)
With the new system, qualification certificates are now prepared entirely in digital form.
This approach saves time and enhances archive security.
Digital Document Features:
- QR code and barcode system
- Electronic signature
- Verification via e-Government
- Automatic scoring report
- Institutional access authorization
Qualification certificate is a fundamental document that measures public and private sector employees’ performance, knowledge, ethics, discipline and development level in their roles.
This certificate is crucial for promotion and career planning.
As of 2026, a fully digitalized system has made issuing, verifying and renewing certificates faster, easier and more transparent.
It is important for every employee to regularly review their certificate to ensure transparent career progression and fair evaluation.
Frequently Asked Questions
1. Who is required to have a qualification certificate?
It is mandatory for public personnel and civil servants; optional for the private sector.
2. How is the certificate obtained?
It is issued by the institution after evaluation or can be viewed digitally through e-Government.
3. How often is the certificate renewed?
Generally every three years, or when the position changes or before a promotion.
4. Can a certificate issued in error be appealed?
Yes, employees can file a written appeal to the institution within 15 days.
5. Is the digital qualification certificate valid?
Yes, electronically signed documents obtained from e-Government or institutional systems have official validity.